Privacy Policy

1. Who We Are

Enduro Edge is an off-road motorcycle experience company operating from Kerala, India. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website (enduroedge.in) or register for our events.

2. Data We Collect

• Registration data: full name, phone number, date of birth, gender, location, bike model, emergency contact details, driver's licence status.
• Health data: any medical conditions you disclose — collected solely to ensure your safety during events.
• Payment data: UPI transaction ID only. We do not collect card numbers or bank account details.
• Enquiry data: name, phone number, and any message you submit via the contact form.
• Analytics data: aggregate, anonymised page and traffic data. No personally identifiable information is collected.

3. Why We Collect It

• Registration data — to confirm your booking, contact you about the event, and ensure participant safety.
• Health data — to assess any risks and make appropriate safety arrangements for the event. This data is used solely for this purpose and is not shared with third parties.
• Payment data — to verify that your registration fee has been received.
• Enquiry data — to respond to your message.
• Analytics data — to understand how visitors use our website so we can improve it.

4. Legal Basis for Processing

We process your data under the Digital Personal Data Protection Act 2023 (India) on the following grounds:

Contract performance — processing necessary to fulfil your event registration.

Legitimate interest — website analytics to maintain and improve our services.

Consent — for sensitive health data, which you provide voluntarily and may withdraw at any time by contacting us.

5. Data Security & Third Parties

We take all reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Where necessary, your data may be shared with authorised third-party service providers who assist us in operating the website and managing registrations. All such third parties are bound by confidentiality obligations and are not permitted to use your data for any purpose other than providing services to Enduro Edge. No data is sold, rented, or disclosed for marketing or any other commercial purpose.

6. Your Rights

Under the DPDP Act 2023, you have the right to access, correct, or request deletion of your personal data at any time. To exercise any of these rights, contact us at the details in Section 8. We will respond within 30 days.

7. Cookies

This website does not use cookies for analytics or tracking. Site traffic is measured using cookieless, privacy-respecting analytics tools that do not track individual users across sessions or sites.

8. Contact & Grievance Officer

For any privacy-related requests, questions, or complaints — including exercising your rights under the DPDP Act — please contact us via the contact form on this website or through our WhatsApp link in the footer.

We aim to acknowledge all requests within 72 hours and resolve them within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at enduroedge.in/privacy-policy. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Kerala.